LEGAL
Terms
TERMS
Terms and conditions.
These Terms and Conditions govern your access to and use of the DataBridgeCrux website, services, software, technical materials, data solutions, artificial intelligence systems, analytics products, consulting services, and related deliverables.
By accessing this website or using our services, you agree to these Terms. Where DataBridgeCrux enters into a separate proposal, statement of work, master services agreement, order form, or other written agreement with you, that agreement may contain additional or different terms and will apply to the relevant engagement.
OUR SERVICES
Data, AI and engineering services.
DataBridgeCrux provides services that may include data engineering, data platform development, cloud and warehouse architecture, analytics and business intelligence, artificial intelligence solutions, generative AI applications, automation, systems integration, technical consulting, assessments, implementation, support, and related professional services.
The exact scope, deliverables, timelines, dependencies, responsibilities, fees, and acceptance criteria for a particular engagement will normally be defined in the applicable proposal, statement of work, order form, or other written agreement.
We may improve, modify, replace, or discontinue website features or generally available service capabilities where reasonably necessary for technical, operational, security, legal, or commercial reasons.
ARTIFICIAL INTELLIGENCE
AI systems require appropriate human oversight.
Some DataBridgeCrux services may use machine learning, large language models, generative AI, retrieval systems, automated decision-support tools, third-party AI models, or other probabilistic technologies.
AI-generated or AI-assisted outputs may occasionally be incomplete, inaccurate, outdated, inconsistent, or unsuitable for a particular purpose. Unless explicitly agreed otherwise in writing, outputs produced by an AI system should be reviewed by an appropriately qualified person before they are relied upon for material business, financial, legal, medical, regulatory, employment, safety, or other high-impact decisions.
DataBridgeCrux does not guarantee that an AI system will produce identical responses to identical or similar inputs, or that every generated output will be error free.
YOUR RESPONSIBILITIES
Appropriate use of our systems and services.
You are responsible for ensuring that information, datasets, credentials, files, instructions, prompts, systems, APIs, and other materials you provide to DataBridgeCrux may lawfully be used for the purposes of the engagement.
You must not knowingly use our website, systems, or services to violate applicable law, infringe the rights of another person, introduce malicious code, interfere with systems or infrastructure, obtain unauthorised access, circumvent security controls, or undertake fraudulent or abusive activity.
You are also responsible for maintaining appropriate access controls and protecting passwords, API keys, tokens, credentials, and other authentication information issued to or managed by your organisation.
DATA
Data, privacy and security.
DataBridgeCrux may process business data, technical information, system metadata, documents, datasets, analytics information, and personal information where necessary to provide our services.
Our handling of personal information is also subject to our Privacy Policy and, where applicable, any data processing agreement or contractual data protection terms agreed with a client.
We use reasonable technical and organisational measures designed to protect information under our control. However, no internet-based system, cloud platform, API, software environment, or method of electronic storage can be guaranteed to be completely secure.
THIRD-PARTY TECHNOLOGY
External platforms and service providers.
Our solutions may integrate with or rely upon third-party cloud services, model providers, databases, APIs, analytics tools, infrastructure providers, open-source software, and other external technologies.
Those services are operated independently and may be subject to their own terms, pricing, usage limits, security controls, availability commitments, or policies. DataBridgeCrux is not responsible for changes, interruptions, restrictions, or failures caused solely by a third-party provider that is outside our reasonable control.
INTELLECTUAL PROPERTY
Ownership and permitted use.
Unless otherwise agreed in writing, DataBridgeCrux retains ownership of its pre-existing intellectual property, methodologies, frameworks, templates, reusable software components, know-how, internal tools, technical processes, and general-purpose technology.
Ownership and licensing arrangements for client-specific deliverables will be determined by the applicable proposal, statement of work, licence, or services agreement.
Content made available on this website may not be reproduced, distributed, resold, modified, or used to create competing commercial materials except where permitted by law or authorised by DataBridgeCrux.
CONFIDENTIALITY
Protecting confidential information.
During an engagement, either party may receive confidential business, financial, technical, operational, product, customer, security, or commercial information belonging to the other party.
Where information is reasonably understood to be confidential, it should be used only for the relevant business relationship and protected with appropriate care, subject to any more detailed confidentiality obligations contained in the applicable written agreement.
FEES AND PAYMENT
Commercial terms.
Fees, billing schedules, payment dates, taxes, expenses, usage charges, cloud costs, third-party licence costs, and other commercial arrangements will be stated in the applicable proposal, order form, statement of work, or contract.
Unless otherwise agreed, clients are responsible for third-party costs incurred on their behalf or associated with infrastructure and services they control.
AVAILABILITY
Service availability and maintenance.
We aim to operate our website and managed services reliably, but continuous or uninterrupted availability cannot be guaranteed unless a specific service-level commitment has been agreed in writing.
Services may occasionally be unavailable because of maintenance, upgrades, security work, infrastructure incidents, third-party outages, internet failures, emergencies, or circumstances outside our reasonable control.
WARRANTIES
Reasonable care, not absolute outcomes.
DataBridgeCrux will perform professional services with reasonable care and skill consistent with the scope of the relevant engagement.
Unless expressly stated in a written agreement, we do not guarantee a particular commercial outcome, financial return, model accuracy level, business performance improvement, search result, cost saving, or operational result from the use of a service, technology, recommendation, or AI-generated output.
LIABILITY
Limits on responsibility.
To the extent permitted by applicable law, the liability of DataBridgeCrux in connection with professional services will be governed by the limitations, exclusions, and liability provisions contained in the applicable written agreement.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited.
TERMINATION
Ending access or an engagement.
Either party’s rights to terminate a paid engagement will normally be governed by the applicable proposal, statement of work, or services agreement.
DataBridgeCrux may restrict or suspend access to a website feature, hosted environment, or service where reasonably necessary to address a security risk, unlawful activity, material breach, non-payment, abuse, or risk to systems, users, or third parties.
WEBSITE CONTENT
Information published on this website.
Articles, technical materials, examples, architecture descriptions, opinions, research, documentation, and other website content are provided for general informational purposes unless specifically stated otherwise.
Website content does not constitute legal, financial, regulatory, medical, or other professional advice and should not be treated as a substitute for advice appropriate to your particular circumstances.
CHANGES
Updates to these Terms.
We may update these Terms from time to time to reflect changes to our services, technology, operating practices, or legal requirements.
The current version published on this page will apply from its stated effective date. Material contractual changes affecting an existing client engagement will continue to be governed by the relevant written agreement.
GOVERNING TERMS
Applicable agreements and law.
The governing law, jurisdiction, dispute resolution process, and any engagement-specific legal terms will be those specified in the applicable contract, proposal, statement of work, order form, or other written agreement between DataBridgeCrux and the relevant client.
If no separate agreement applies, the appropriate governing-law and jurisdiction provisions should be confirmed by DataBridgeCrux’s legal adviser before these Terms are relied upon as the company’s final legal terms.
LEGAL
DataBridgeCrux legal pages.
QUESTIONS
Questions about these Terms?
If you have a question about these Terms, a DataBridgeCrux service, or the legal terms applying to an engagement, please contact us.
Email: hello@databridgecrux.com